Frequently Asked Questions
Check most frequently asked questions here, if you still need help then please contact us at info@sportsheads.com.au
FAQ
To place an order, simply choose the product you want, upload your image, select the size, and complete the checkout process. Our team will take care of the rest, creating a high-quality cut-out just for you! Please note, there are no proofs. A high resolution image is required, better the image, better the result!
High-resolution images with good lighting and a clear, unobstructed view of the subject work best. Make sure the subject is well-centred and avoid images with low resolution or heavy shadows.
No there are no proofs so please ensue you have provided a clear high res image for your cut out.
Pick Up Orders:
Orders placed before 9pm AEST on Tuesday will be ready for pick-up at our warehouse on Friday of the same week between 1-4pm.
Delivery Orders:
Orders placed before 9pm AEST on Tuesday won't leave our warehouse until Friday that week.
Production typically takes 1-3 business days after your order has been made. Shipping times vary depending on your location, but you can expect to receive your cut-out within 2-8 business days.
Orders placed before 9pm AEST on Tuesday will be ready for pick-up or dispatched by Friday of the same week.
Please account for potential postage delays, as delivery times may vary and are beyond our control.
Yes, our cut-outs are made from durable, weather-resistant materials, making them suitable for both indoor and outdoor events. Our Cutouts are manufactured using premium corflute.
Absolutely! We can create custom cut-outs of pets, cartoon characters, or any other subject you choose. Just upload your desired image during the order process.
No, we can remove the background of your subject. Please ensure the subject is clear
Yes, we offer discounts for bulk orders. Please contact our sales team with your requirements, and we’ll provide a customised quote.